Digital Transformation

Tamara Simpkins Franklin is new Chief Digital, Data, and Analytics Officer for the brokerage effective October 1.

Everyone was being pushed to take that leap of faith into the world of digital transacting so that they could remain at home and stay safe.

The carriers that use data and customer feedback to improve their products, as opposed to developing an awesome onboarding process or pricing scheme, will delight consumers today and will be ready to take on the challenges of tomorrow.

ACORD report finds that the addressable audience for insurers who haven't digitalized their value chain is shrinking.

New Chief Underwriter and Underwriting Transformation Officer Dawn Boitnott will focus on automation, she says.

Coronavirus accelerated the life insurance business's digital adoption to meet the needs of a society steeped in social distancing, closed offices and working from home.

Many insurers miss out on the full benefits of transformation programs for key reasons.

Property and casualty insurance companies improve in digital service after significant investment in direct-to-consumer websites and mobile design.

If insurance companies are to catch up with today’s more mobile and tech-savvy customers and not lose market share to the so-called “insurechs,” they need to digitize - and fast.

It is an exciting time for IT. But also an exceptionally unsettled one, as rapid evolution is the norm and change that will shape a business's destiny is coming from all directions.