Health insurance

Miguel Edwards is responsible for digital customer experience improvement in his new position.

In a final look at the startup cohort, improving employee performance, managing chronic pain and detecting insurance fraud take center stage.

Several insurers in Maryland and Virginia are seeking double-digit percentage increases in monthly costs for individual medical plans in 2019.

In a sign of its ambition, last month, CVS hired a senior executive from a startup that specializes in primary-care clinics to oversee expanded health-care services across the company.

Retailers are eyeing health insurers as acquisition targets to improve their pharmacy business, but carriers' information assets and analytics prowess are prizes as well.

The pilot program will be used in a cross-industry initiative designed to improve and validate the information in provider directories.

The health insurer’s rivals are striking deals to make them one-stop health superstores with insurance, drug coverage, pharmacies, clinics and doctors.

The new hands-free tool is designed to provide answers to more than 150 commonly-asked health care questions by policyholders.

Insurer acquiring the largest remaining independent drug middleman.

The firm is releasing new cloud technologies to fight disease and help health providers abide by privacy laws as the medical sector moves to internet-based computing.

AI promises to disrupt insurance and to provide major competitive advantage. The result is a flood of investments for leading players.

Insurance payments will increase by double-digit percentages for Obamacare plans in most states next year.

Three titans announcing their entrance into the healthcare sector put a scare into the insurance industry. Here’s how carriers can mitigate the damage.

Details are sparse but an announcement says there will be a focus on using tech to drive better outcomes.

Policyholders had difficulty finding care providers who’d accept their ACA plan insurance, and found that even doctors listed by the insurer as taking the coverage often didn’t.

Carriers enter the new year with a sense of urgency to deploy faster, higher-impact capabilities aimed at enhancing underwriting, claims and customer interaction, says Aite Group.

Legislation repeals ACA’s individual mandate, projected to cause 13 million to drop health insurance.

The bill eliminates a tax penalty for Americans who don’t carry health insurance, a pillar of the Affordable Care Act.

The measure will repeal the ACA's individual mandate, which requires people to purchase insurance.

The insurer will be able to roll out new mobile and desktop distribution platforms quickly by bringing its key partner closer, it says.