Claims

Also: Brotherhood Mutual, Great American.

Lloyd's Lab participation helps provider develop data and communication capabilities

It's clear that insurers must modernize every part of their back office.

Communications, parametric coverage and managing data are among the applications taking hold

Staffing is the top priority for Plymouth Rock's claims department.

How remote work was scaled up at AmFam even before the pandemic.

Coupling AI with human associates to serve workers' compensation claims.

Digital Insurance spoke with three claims leaders about their plans to meet a challenging 2023 head-on.

Claims experts shared what they've seen work well in the past two years with Digital Insurance.

A discussion of current issues in claims amid supply chain and staff crunches.

It appears the technology is largely still in its infancy in the insurance industry.

The insurtech's software streamlines small property claims.

Based on Keynova Group's 2022 Mobile Insurance Scorecards, there are three trends to watch in mobile apps.

Across the sales value chain, insurer executives generally have low satisfaction with digital sales capabilities.

Digital first notice of loss increases overall satisfaction for customers who use those tools.

First-party claims service makes real-time communication possible.

Intelligent automation software and responsive smart forms are vital for a frictionless user experience.

Without transparency and open communication throughout an insurance organization, precious data is liable to go to waste.

Startup Centinel building a new parametric insurance service that automates claims

As the use of AR and VR technologies continues to accelerate, insurance businesses may be able to perform more critical operations in the metaverse.