Claims

Rising costs and lengthy claims processes are persisting, in part due to shortages and increasing attorney involvement, according to the 2024 LexisNexis Auto Trends report.

The top five insurance companies have an average workers' comp market share of 5.61% as of December 31, 2023.

Lee Elliston, Chief Operating Officer/Group Claims for Aspen Insurance provides a global perspective on the adoption and utilization of technology in the claims process. 

Trends in liability claims litigation, according to a Sedgwick report.

Farley discusses his philosophy around human-centered artificial intelligence and how the supplemental insurer is focused on customers when it comes to innovation.

Suggestions for how property insurers can accomplish effective low touch claims processing.

Are deepfakes threatening the insurance industry? Some experts suggest a second layer of verification may be needed to combat altered materials in claims processing.

Insurance companies applying AI to handle claims functions are seeing changes for both their staffs and policyholders.

Applying AI to insurance claims processing improves its predictive analytics, use of predictive models and control of costs.

Technology is helping carriers to better manage their risk portfolios when it comes to underwriting and managing weather-related property risks.