Claims

Understanding prompt engineering is crucial to fully capitalize on the possibility of the solutions.

In other news: Foresight, a workers' comp insurer, welcomes new commercial insurance underwriter.

Insurers are adapting AI technology to improve customer experience, enhance fraud detection and create accurate risk-ranking models.

Attorney Jason Rosenthal explains how the case may affect other insurance companies.

So far, the bots are popular conversation partners. Character.AI users have sent 36 million messages to Mario, a character based on the Nintendo 64 version of the video game plumber.

The damage has triggered the highest insurance payout in almost two decades, with experts warning that it could get worse.

The president of Embrace Pet Insurance writes that the costs associated with providing high-quality care to pets have risen considerably. At Embrace, there has been a steady increase in average claim amounts year over year, with a 13% rise in 2023 compared to the previous year.

By digitizing the payout process, insurers empower claimants to choose how money is received.

Automating the intake of unstructured data results in big improvements in efficiency.

The emerging area of connected insurance has the potential to help insurers prevent, mitigate, or lower potential risks relating to severe weather events.

Highlights including VYRD Insurance on smart home water damage detection, Principal Financial Group on claims processing and Travelers' work with ServiceNow.

Hi Marley reveals commonly asked questions after analyzing a sample of auto and property claims from its database.

Contracting report shows higher risks and suggests remedies

Digital Insurance spoke with Sheila Anderson, CIO of Aflac.

Digital integrated claims management cloud-based SaaS platform to serve life and health insurers

Digital Insurance reached out to insurance organizations to learn about how consumers view anti-distraction solutions and how to address concerns.

App-free video software can help carriers boost customer satisfaction.

Targeting distribution, claims, sustainability and talent provides a way forward.