Claims

Innovation requires investments of both time and capital.

The report finds a 60% YoY increase in computer vision AI deployment throughout the auto claims management process.

Also: Brotherhood Mutual, Great American.

Lloyd's Lab participation helps provider develop data and communication capabilities

It's clear that insurers must modernize every part of their back office.

Communications, parametric coverage and managing data are among the applications taking hold

Staffing is the top priority for Plymouth Rock's claims department.

How remote work was scaled up at AmFam even before the pandemic.

Coupling AI with human associates to serve workers' compensation claims.

Digital Insurance spoke with three claims leaders about their plans to meet a challenging 2023 head-on.