Claims

According to the report, UBI is taking on a larger part in insurance shopping and increasing in popularity.

Hurricane Ian damages under investigation in Florida bring attention to ways to protect adjuster reporting

MassMutual names John Rugel as head of operations and other news.

GEICO scored first overall in the semi-annual Mobile Insurance Scorecard.

By analyzing data in smaller chunks, ideally at its source, the data can be effectively surveyed.

Key market drivers that are set to shape the industry and practical tips for managing the change.

Complex car technologies holding off increases in total loss claims.

To avoid pitfalls, the insurance industry must evaluate how to best embrace digital transformation.

Innovation requires investments of both time and capital.

The report finds a 60% YoY increase in computer vision AI deployment throughout the auto claims management process.

Also: Brotherhood Mutual, Great American.

Lloyd's Lab participation helps provider develop data and communication capabilities

It's clear that insurers must modernize every part of their back office.

Communications, parametric coverage and managing data are among the applications taking hold

Staffing is the top priority for Plymouth Rock's claims department.

How remote work was scaled up at AmFam even before the pandemic.

Coupling AI with human associates to serve workers' compensation claims.

Digital Insurance spoke with three claims leaders about their plans to meet a challenging 2023 head-on.

Claims experts shared what they've seen work well in the past two years with Digital Insurance.

A discussion of current issues in claims amid supply chain and staff crunches.