Apps

Developments signal the potential creation of a new distribution layer.

Overall satisfaction is highest when customers receive status updates from mobile apps, according to the J.D. Power's 2025 U.S. Claims Digital Experience Study.

A better approach is to offer communication options intentionally, not reactively.

The Hartford ranked number one in Keynova Group's Annual Small Commercial Insurance Scorecard.

Progressive and GEICO tied for first overall in the Mobile Insurance Scorecard Q3 2025 by Keynova.

Markel sells reinsurance renewal rights to Nationwide and more insurance news.

Keynova Group shared its Q1 2025 edition of the Mobile Insurance Scorecard. Progressive and Geico tied for first overall in mobile user experience.

Slow repair cycle times, widespread premium increases and the volume of catastrophic events all contribute to dissatisfaction, according to the U.S. Property Claims Satisfaction Study from J.D. Power.

Insurance carriers are using digital content to support policyholders around natural disasters, according to Keynova Group.

Watch Duty has emerged as a leader among scads of apps and online platforms for tracking fire.

Keynova Group's Q3 2024 Mobile Insurance Scored evaluates the mobile offerings for the top 12 auto and property insurance carriers in the U.S.

The latest loyalty indicator and shopping trends (LIST) report from J.D. Power, in collaboration with TransUnion.

Mobile technology is reshaping the future of the insurance sector.

Allstate found that customers who use Drivewise are 25% less likely to experience a severe collision than those who don't.

Geico, State Farm and Progressive ranked as top three overall in Keynova's Mobile Insurance Scorecard.

The J.D. Power 2023 U.S. Claims Digital Experience Study shows overall customer satisfaction with digital experiences is down from last year.

Allstate adds a gas finder from GasBuddy and a parking reservation platform using SpotHero.

UBI and telematics program information from the top auto insurers.