Claims

Esurance is reaping significant rewards by revolutionizing its customers' online claims experiences.

Mitchell analysis reveals correlation between declining total loss claims and ongoing economic downturn.

2009 was a record year for The National Insurance Crime Bureau, which received more than double the fraud tips than in 2008.

Six product lines have been made available on the platform, designed for high-volume transactions.

Helping to enhance enterprise agility, mashups can be an important tool for insurers.

The analyst firm recognized 28 insurers in eight different categories, and named Missouri Employers Mutual its Model Insurer of the Year.

The Claims Performance Monitoring feature delivers real-time, actionable information to claims personnel in a consistent and easy-to-use manner.

Survey results from Celent point to 2010 as the year of data mining, claims, and infrastructure.

Regulators say it’s time to offer input into policy reforms that will buck the growing trends in health insurance fraud.

Department of Transportation Secretary Ray LaHood announced today that drivers of large commercial trucks and buses are now forbidden to text while driving.

Association says restrictions on claims administrators will harm consumers.

The Lloyd’s syndicate manager will use ClaimCenter to improve claims processing in its specialty lines areas.

Using technology, insurers can anchor claims at the first notice of loss to improve the fairness, accuracy, speed and consistency of claims.

Lower weekly wages contribute to lower indemnity costs for workers 65 years and older.

GEICO has had enough; the insurer is working with the New York State Insurance Department’s Frauds Bureau, the National Insurance Crime Bureau (NICB) and law enforcement agencies to curb fraud and increase public awareness of the problem.

CSE Insurance Group, released its second iPhone application, the CSE Accident Tool Kit application for the Apple iPhone and iTouch. The mobile application is designed to have everything policyholders need to report an auto accident and file a claim from an iPhone or iTouch.

Trust representing homeowners asks for compensation for damages due to mold exposure.

nctInsurers continue to rely on software vendors to enable critical business fuionality, but many feel as if the sands are shifting.

Carriers increasingly are using e-learning techniques to boost efficiencies, improve claim results and better serve both employees and agents.

Bank of America Corp.'s lawsuit against MGIC Investment Corp. reflects escalating tensions in the industry over mortgage insurers' denials of claims that lenders submit for defaulted home loans.