Claims

AI provider makes sense of conflicting evidence in auto accident claims for top insurers

Technology advances like cloud storage can help policyholders be prepared for potential claims.

Companies that deploy wearables to promote better employee ergonomics are getting ahead of the curve.

The WTW Insurance Marketplace Realities 2022 Spring Update includes rate predictions and market insights.

Keynova Group released its Q1 2022 Mobile Insurance Scorecard, which evaluates the mobile website and mobile app offerings from the 12 largest U.S. property and casualty firms.

Digitizing the salvage process can enable faster settlement of claims, improve insurers’ NPS scores and lower vehicle storage costs.

Almost half of the five-star ratings mentioned a good experience with an adjuster as the primary reason for satisfaction in a claims process, according to the customer satisfaction surveys analyzed by Hi Marley.

After reviewing the claims data from 2019 to 2021, Embroker uncovered some interesting trends and shifts that can help insurers predict the types of claims that businesses will most likely continue to see in 2022.

Satisfaction scores dropped when customers submitted photos digitally, but still had to schedule an inspection, market research firm finds.

Born out of the insurtech MDGo, Sensa focuses on transmitting only crucial accident data for claims.