Claims

NEW YORK--MetLink, MetLife's state-of-the-art employer benefits administration portal, has received a Web Marketing Association 2004 Standard of Excellence Web Award. This annual award competition judges corporate Web sites against an overall standard of excellence related to design, innovation, content, technology, interactivity, navigation and ease of use.

AUSTIN, TX--Webify Solutions, a provider of On Demand Applications for the insurance industry, today announced that Fireman's Fund Insurance Company (FFIC), a leading provider of property and casualty insurance products, has selected and begun to implement Webify's service oriented business applications.

ALPHARETTA, Ga.-- ChoicePoint, a provider of identification and credential verification services, today announced its acquisition of InsurQuote, a leading provider of insurance rating solutions to the property and casualty carrier markets.

University Park, IL--Vista Equity Partners and James P. Kellner have acquired Applied Systems, Inc., the insurance software company born 20 years ago in suburban Chicago as a one-product, home-based business that grew to become the leading provider of automation solutions in the property and casualty insurance industry.

The saying goes: "If you want something done right, do it yourself." And, when it comes to sales and marketing analysis, risk management and financial reporting, insurance analysts, managers and executives are taking matters into their own hands-thanks to software that gives them immediate access to corporate data.Instead of waiting in line for an IT department to generate static (often paper) management reports, more and more insurance companies are employing business intelligence tools to interact directly with the data they need for planning and decision-making.

The Internet is the preferred vehicle of choice among auto insurance shoppers. But some big-name insurers' Web sites aren't designed to entice consumers on the information highway.That's the conclusion drawn by two separate reports, one benchmarking key features and offerings from 14 auto insurance providers, and the other measuring consumer satisfaction of 23 leading auto insurance providers' Web sites. The reports indicate that the leaders' are doing a good job of satisfying Web consumers' desire for quick, accurate quotes, online support for claims, and detailed product descriptions.

As it relates to their online activities, insurance companies are jeopardizing their relationships with customers by failing to protect the privacy of their personal information.That's according to the Customer Respect Group, a Bellevue, Wash.-based research firm that studies how corporations treat customers online.

It's a logical concept: Where, when and how people drive their cars affects whether or not they're likely to have an accident. But the insurance industry is just beginning to determine how driving behavior correlates with risk.

Cash-strapped and under-staffed human resource administrators urgently need help. They don't have the time or inclination to enroll employees, deal with evidence of insurability, or handle personal employee health information.

WASHINGTON-- How much life insurance do I need? What does long-term care cost in my area? Should I buy disability insurance?

Newark, Calif.--Responding to increases in the frequency and severity of global terrorist activity in each of the past three years, Risk Management Solutions (RMS), the world's leading provider of products and services for the management of catastrophe risk, today announced the launch of a new suite of tools designed to help insurers and reinsurers manage terrorism risk outside the U.S. The tools include the industry's first Global Terrorism Risk Model, as well as a multi-country expansion of the RMS(R) Terrorism Scenario Model and accumulation management functionality in the company's RiskLink(R) catastrophe management software.

LOS ANGELES--RPost, The Registered e-Mail Company (www.rpost.com), announced today its revolutionary (R)egistered e-Mail(R) product has been endorsed by The Council of Insurance Agents & Brokers. The Council represents the top one-percent of all commercial property/casualty and employee benefits brokers in the United States, a group that places 80 percent of commercial insurance premiums.

PeopleSoft and IBM will jointly market and deliver integrated, cross-functional industry solutions targeted at solving some of the most difficult business process challenges facing companies today.

ANDOVER, Mass.-- CGI Group Inc. (CGI) announced the release of INSideOUT Version 9. INSideOUT's Version 9 offers significant value to customers by improving productivity and lowering maintenance costs.

PORTLAND, Ore-- Standard Insurance Company, a subsidiary of StanCorp Financial Group, Inc., has launched The Standard Advisor Partner, a new service model created to develop business partnerships between The Standard and third party administrators and pension consultants.

NEW YORK, Sept. 20--Total data storage-related industry revenues are expected to increase approximately 5% for full-year 2004, says Standard & Poor's Equity Research in a new, semiannual study of the industry.

CARLSBAD, Calif. and QUINCY, Mass., --Arbella Insurance Group, a property & casualty insurer, has chosen Document Sciences Corporation's ReadyForms as their enterprise document automation solution. ReadyForms provides a library of pre-built electronic bureau forms, complete with pre-defined business rules for automated forms assembly, and delivery via Document Sciences' xPression content processing technology.

PEARL RIVER, NY--At a September 8 ceremony in London, ACORD as presented with The Review Worldwide Reinsurance Industry Initiative of the Year Award for 2004. ACORD President and CEO, Gregory A. Maciag, accepted the award on behalf of ACORD's more than 480 members worldwide.

BATON ROUGE, La. - While Louisiana's new insurance high-risk pool hasn't had enough time to build up a financial cushion to absorb the potential effects of Hurricane Ivan, other reforms in place should enable insurers to pay ensuing claims.

When Jacksonville, Fla.-based Allstate Workplace Division, a provider of disability income, hospital indemnity, term and universal life and supplemental insurance products, developed an electronic worksite application called AllApp, the company went out to the field to build a consensus about how the application should be designed.