Claims

Newark, Calif.--Responding to increases in the frequency and severity of global terrorist activity in each of the past three years, Risk Management Solutions (RMS), the world's leading provider of products and services for the management of catastrophe risk, today announced the launch of a new suite of tools designed to help insurers and reinsurers manage terrorism risk outside the U.S. The tools include the industry's first Global Terrorism Risk Model, as well as a multi-country expansion of the RMS(R) Terrorism Scenario Model and accumulation management functionality in the company's RiskLink(R) catastrophe management software.

LOS ANGELES--RPost, The Registered e-Mail Company (www.rpost.com), announced today its revolutionary (R)egistered e-Mail(R) product has been endorsed by The Council of Insurance Agents & Brokers. The Council represents the top one-percent of all commercial property/casualty and employee benefits brokers in the United States, a group that places 80 percent of commercial insurance premiums.

PeopleSoft and IBM will jointly market and deliver integrated, cross-functional industry solutions targeted at solving some of the most difficult business process challenges facing companies today.

ANDOVER, Mass.-- CGI Group Inc. (CGI) announced the release of INSideOUT Version 9. INSideOUT's Version 9 offers significant value to customers by improving productivity and lowering maintenance costs.

PORTLAND, Ore-- Standard Insurance Company, a subsidiary of StanCorp Financial Group, Inc., has launched The Standard Advisor Partner, a new service model created to develop business partnerships between The Standard and third party administrators and pension consultants.

NEW YORK, Sept. 20--Total data storage-related industry revenues are expected to increase approximately 5% for full-year 2004, says Standard & Poor's Equity Research in a new, semiannual study of the industry.

CARLSBAD, Calif. and QUINCY, Mass., --Arbella Insurance Group, a property & casualty insurer, has chosen Document Sciences Corporation's ReadyForms as their enterprise document automation solution. ReadyForms provides a library of pre-built electronic bureau forms, complete with pre-defined business rules for automated forms assembly, and delivery via Document Sciences' xPression content processing technology.

PEARL RIVER, NY--At a September 8 ceremony in London, ACORD as presented with The Review Worldwide Reinsurance Industry Initiative of the Year Award for 2004. ACORD President and CEO, Gregory A. Maciag, accepted the award on behalf of ACORD's more than 480 members worldwide.

BATON ROUGE, La. - While Louisiana's new insurance high-risk pool hasn't had enough time to build up a financial cushion to absorb the potential effects of Hurricane Ivan, other reforms in place should enable insurers to pay ensuing claims.

When Jacksonville, Fla.-based Allstate Workplace Division, a provider of disability income, hospital indemnity, term and universal life and supplemental insurance products, developed an electronic worksite application called AllApp, the company went out to the field to build a consensus about how the application should be designed.

ANCHORAGE, Alaska -The Credit Scoring Working Group of the National Association of Insurance Commissioners (NAIC) adopted its "best practices" document today in Anchorage, despite strong objections from insurers.

September 14, 2004 -MI-Assistant, a division of Fiserv FSC, Inc. announced today that independent insurance distributors in five Midwestern states are now writing auto insurance faster and more efficiently using a bridging system that connects MI Comparative rater, MI-Assistant's rating program with Safeco Insurance's Safeco Now online sales platform.

SAN FRANCISCO--Esurance, a direct-to-consumer personal auto insurance company, announced the launch of its new service powered by eStara, Inc. eStara's Push to Talk is a fully-hosted, Voice over the Internet (VoIP) "click to call" service, the most widely-deployed service of its kind in the world. The click to call feature allows Esurance customers to click a button to speak with an Esurance insurance advisor directly from Esurance's Web site, from PC-to-phone or through phone-to-phone calls.

LOUISVILLE, Ky. -- Humana Inc. is taking full advantage of processing efficiencies from technology investments and changing market dynamics by naming Availity LLC its primary gateway for the submission of claims and encounters. Under this national arrangement, Humana is asking all of its major clearinghouses to send submissions destined for Humana through Availity.

BETHLEHEM, Pa.--A new Web site, InsuranceGripe.com has been created in an effort to help consumers complain to their respective insurance departments about insurance problems. The site was created specifically to walk consumers through the process of collecting the proper information, preparing a letter and sending the letter to the appropriate address. According to Rick Weidman, President and CEO, "this site has been long overdue for insurance customers and shoppers. If you have ever had an insurance problem and attempted to contact your insurance department to complain, it can be a daunting experience.

HARTFORD, Conn.--Life insurers suffered a steep decline in gross investment returns over the last five years, led by falling interest rates, corporate defaults, and rating agency downgrades, according to a new study by Conning Research & Consulting, Inc.

ST. LOUIS--With 120-mile-per-hour winds and devastating force, Hurricane Charley ripped into the Alligator Mobile Home Park in Punta Gorda, Florida earlier in the month. If the destruction wasn't enough, just two weeks later Hurricane Frances hit Florida 's East coast with 100 mile-per-hour winds. RVs were overturned, belongings strewn for hundreds of yards, and in its wake, hundreds of RVers were left homeless and stranded, their lives threatened to come to a screeching halt.

LONGMONT, Colo.--- First MainStreet, a northern Colorado financial services organization offering banking, insurance, trust, investment and mortgage products and services, announces that First MainStreet Insurance acquired Value Quote Insurance, a Longmont-based insurance agency guiding individuals and businesses through the health insurance purchase process, and providing administrative services for employee benefit programs. Details about the transaction are undisclosed.

In sports, a coach frequently will encourage an athlete to dig down inside for the motivation to reach new heights. In business, however, improvement often can be the result of a company looking outside its own walls.Many companies across a broad range of industries have turned to outsourcing as a way of improving corporate performance, from call center operations to information technology management. The main benefits of outsourcing are the opportunity to cut costs, to take advantage of state-of-the-art processes and systems and to focus resources on an enterprise's core competencies.

Most laptop computer users remain bullish on this technology as a portable and user-friendly computing alternative, one that enhances productivity.No doubt, that notion-while true-is also relative. Material damage appraisers for Indianapolis-based Indiana Farm Bureau Insurance Co. once regarded 4.5-lb. standard-sized laptops as the best available tool to support their workflow efforts in handling auto insurance claims.