Claims

However, insurers are expected to be spared big losses with a majority of the damage likely to be uncovered.

West Bend, Merchants Insurance and Hiscox will implement the company's digital conversation platform.

Formed in February, the 21-member group pursues digital tech to gain competitive advantage.

Agreement covers claims and customer-interaction technologies developed by the pay-per-mile insurer.

Carriers are ahead of other industries in leveraging unmanned aerial vehicle technology for some very good reasons.

The distributed-ledger technology promises to streamline processes like claim management, pricing transparency and actuarial management.

AI and other technologies are changing the kinds of jobs the insurance company needs, says CEO Tom Wilson.

Combining claims and clinical data provides better understanding of health ‘in real time,’ says data director Colt Courtright.

CAQH annual study finds portal transactions are slowing the transition and reducing savings.

Both customer-facing and backoffice functions and tasks can benefit from robots. EY lists some common use cases.