Claims

Companywill be allowed to fly long distances and over populated areas across four states after getting FAA waiver.

Catastrophe modeler issues first estimate of losses for ongoing Carolina storm event.

The total bill for damage may eventually reach $10 billion to $20 billion, said Chuck Watson, a disaster researcher at Enki Research.

2017's active hurricane season provided insurers with a wealth of information to help transform claims. The 2018 season's first big storm will show how far the industry has come and provide a path forward.

While early evacuations could boost business-interruption claims, they can also help button up properties ahead of the storm.

Every policyholder wants to talk to someone at a time of great stress, and tech can enable and improve those interactions rather than replacing them.

Most forecast models point to Florence’s eye hitting the southeast coast sometime on Sept. 14.

However, insurers are expected to be spared big losses with a majority of the damage likely to be uncovered.

West Bend, Merchants Insurance and Hiscox will implement the company's digital conversation platform.

Formed in February, the 21-member group pursues digital tech to gain competitive advantage.

Agreement covers claims and customer-interaction technologies developed by the pay-per-mile insurer.

Carriers are ahead of other industries in leveraging unmanned aerial vehicle technology for some very good reasons.

The distributed-ledger technology promises to streamline processes like claim management, pricing transparency and actuarial management.

AI and other technologies are changing the kinds of jobs the insurance company needs, says CEO Tom Wilson.

Combining claims and clinical data provides better understanding of health ‘in real time,’ says data director Colt Courtright.

CAQH annual study finds portal transactions are slowing the transition and reducing savings.

Both customer-facing and backoffice functions and tasks can benefit from robots. EY lists some common use cases.

Companies that produce hardware designed to detect and mitigate water damage see insurers as natural partners.

Payers frequently tell providers that they don’t support certain HIPAA transactions, contends Robert Tennant.

Amelia platform from IPsoft has been involved in more than 3 million customer conversations since September.