Claims

Carriers must compete on insights from consumer information, not just the convenience of digital-app services.

While information on customers is readily available, danger scenarios are also changing rapidly, says insurer's personal insurance leader.

After thousands of unmanned-aerial-vehicle flights, the carrier sees even more use cases for the technology, says chief claims officer Ken Rosen.

The multi-line insurer joins State Auto as an early member of the consortium launched last year.

Applications include the faster delivery of claims payments, identifying fraud and leverging connected IoT data for improved actuarial models.

The commercial insurance broker's pilot, in partnership with IBM and ACORD, is the second such initiative in the P&C sector.

This session's cohort features startup companies with expertise in computer vision, cybersecurity, big data analytics and more.

CIO Jamie Roser credits the carrier’s quick expansion over its five-year lifespan as a company to its digital strategy centered on a cloud-based core system.

The insurtechs showcased their platforms and the potential use cases for the industry, in areas such as claims, customer experience and underwriting.

Anthony Vidovich takes over the strategic direction of claims for the carrier's general insurance business, encompassing commercial and personal lines.

The NAIC's three-year plan to adopt emerging technologies and a newly announced focus on distracted driving are sure to catch carriers' eyes.

Despite a harrowing surge in traffic fatalities, drivers appear to be getting worse at avoiding mobile-phone distractions, study finds.

The new program, "Zara," was developed in partnership with Spixii, a graduate of the carrier-sponsored Startupbootcamp accelerator.

Car insurers are leveraging a range of digital solutions to slow crash losses as Distracted Driving Awareness Month approaches.

The new platform is powered by RightIndem, a SaaS cloud provider of FNOL reporting technology.

Four out of five carriers don't have a plan for collecting, analyzing or securing the flood of data from connected devices, according to LexisNexis survey.

Business-wide transformation begins with a thorough diagnostic of competitive strengths and challenges that enables leaders to prioritize where they want to start.

The carrier is incorporating more third-party and sensor data into its new home coverage products, says SVP of personal insurance.

With enough information produced directly by vehicles, insurers can get most important information without making the customer work too hard.

The carrier piloted Snapsheet’s technology before launch, and found claims were settled up to 40% faster using the insurtech's software.