Insurance technology

Carriers should partner with upstart companies to speed digitalization, consultant adds.

Executives from Liberty Mutual and Zurich discuss digital transformation strategies at Boston conference.

Carrier is looking to develop customer experience comparable to that of Amazon and Google, according to Cathleen Scerbo, VP of IT business operations.

The objective is to develop early use cases for life and health carriers that both leverage the girth of data available to them and offer regulators transparency.

But with a variety of software for reinsurance claims management increasingly available, that may be changing.

Attracting workers with these skills is becoming an imperative for carriers, which are trying to fill a number other tech-related jobs.

Captured images from planes are run through the insurer's analytics software to reimburse policyholders on flooded automobiles.

The units allow the insurer to quickly move into devastated areas and service policyholders.

Insurers deploying drones, accessing mobile uploads and analyzing weather data to ensure proper settlement.

Partnerships with drone-as-a-service companies will be put to their first major test by the storm.