Life insurance

Life insurance should continue to evolve by adding flexibility, accessibility and immediate value.

Behavioral science offers solutions to aid in customer comprehension of life insurance.

IICF announces CEO departure, Simply Business' AI advisor, plus more insurance news.

Automation and AI offer ways to tailor the shopping and management experience, but the digital interaction must be balanced with human support.

Deepa Soni becomes executive VIP and CIO, similar to her previous role at The Hartford.

Mindy Chen, Mutual of Omaha's vice president of segment analytics, spoke with Digital Insurance about how AI is being used to improve the customer experience.

Mindy Chen, Mutual of Omaha's vice president of segment analytics, spoke with Digital Insurance about necessary skills and what insurance companies should be investing in.

Changes in life insurance products require more than retrofitting legacy technology, insurance technology executives say.

Insurers lack adequate and accurate data, even finding incorrect death certificates, making it more difficult to assess underwriting risk correctly.

According to Capgemini's World Life Insurance Report 2026, 76% of customers expect advanced cloud and data capabilities but only 16% of insurers are capable of delivering.

Sandy Ball, chief people officer at Aspida, spoke with Digital Insurance about hiring and retention.

Upstage, founded in 2020, recently completed a funding round with backing from Amazon, validating its customizable solution for extracting information from documents.

Gen Z and Millennials are the most likely to need life insurance coverage, but the least likely to own, according to the 2025 Insurance Barometer Study from LIMRA.

While Life Insurance Awareness Month in September offers an opportunity for promotion, a year-round campaign would fill coverage gaps.

Part two of Digital Insurance conversation with Amanda Turcotte, senior vice president and chief actuary at Amalgamated Life Insurance Company, on AI and data issues for actuaries.

Digital Insurance spoke with Amanda Turcotte, senior vice president and chief actuary at Amalgamated Life Insurance Company, who has served in executive roles with several carriers and an insurtech startup, about advances in insurance actuary technology.

Allianz Life Insurance Company of North America said it suffered a system breach on July 16 that affected a majority of its 1.4 million customers.

Six challenges life insurance underwriters face and how AI can help to address them.

Part one of a conversation with Jodie Wallis, the first global chief AI officer for Manulife.

Complexity of coverage and management of issues unique to the coverage mean professional human intervention will still be necessary, industry experts say.