Policy adminstration

This makes USAA the first major U.S. financial institution to deploy a full-scale rollout of voice and facial recognition.

Social, mobile, analytics, big data, cloud and digital strategy soon will be basic capabilities, and insurers that get bogged down in ROI studies could miss opportunities.

IDC Financial Insights says spending on core systems modernization, transformation and optimization is driving the increase.

Rometty will get an incentive payout of $3.6 million, according to a company filing released Friday

Insurers from all around the world are making great efforts to become digital.

In the current hyper-competitive marketplace, many carriers are focusing on improving their distribution practices as a key technique for driving growth.

Inadequate systems outranked talent and capital resources in a Towers Watson poll of insurer pain points.

The Atlas Cloud P&C System is intended to modernize personal and commercial lines operations for regional carrier.

Two-thirds of respondents to EY’s global insurance CFO survey say that data are not granular enough and technology is outdated.

Financial losses due to insurance fraud cost U.S. insurers at least $80 billion a year, according to the Coalition Against Insurance Fraud, an association of industry, government and consumer organizations. The human cost, in terms of suffering and loss of life, is sky high as well. In an effort to dramatize the scope and depth of the problem, the coalition has singled out what it dubs the worst instances of insurance fraud in 2014. While these seven cases may not be the biggest in terms of total dollars involved, they are remarkable for the brazenness of the crimes and the viciousness of the perpetrators.

Insurers must choose between embracing innovation or just continuing with business as usual and run the risk of becoming a casualty in the new competitive battle.

$15 million buys IT service provider complementary capabilities, 300 SMEs and several new clients.

Insurance carriers are dependent on the cloud solutions available to them and even those vendors with other priorities recognize the importance of cloud as a key initiative for the future, according to Celent.

The implementation of the PolicyCenter and BillingCenter platforms is part of a transformation initiative designed to help strengthen the company’s insurance products and customer service capabilities.

IT spending globally is likely to increase modestly in 2015, according to industry researcher Gartner. But that spending will be uneven and less robust than originally expected. Here's a look at the key trends and what they might mean for the insurance industry.

As enterprise customers weigh cloud vs. on-premises infrastructure and applications, CIOs could find vendors offering aggressive price discounts to win or retain business.

The HealthEdge platform is expected to deliver flexible product and benefit designs and real-time claims processing.

Numerous companies are finding innovative ways to use IoT devices.

Interim agency head has operations background in health services.

A new study from BPO and IT services company Genpact finds that insurance executives are most concerned with keeping customers happy, growth and stability and cutting costs, and believe that IT can help address these challenges.