Policy adminstration

The commercial use of drones has the potential to transform many industries—insurance among them.

New platform intended to provide centralized, streamlined and automated processing for more than 30 years of data.

The new directors will help extend the CO-OP’s services and offerings to its members.

A new Celent report profiles claims solutions that are available in North America.

New systems that feed underwriters vast quantities of data are proliferating, but some insurers wonder if the deluge really helps.

Insurer will offer usage-based driving discounts to customers beginning this summer.

Fosun International's purchase of Meadowbrook Insurance provides entry point into U.S. market.

The race to ‘go digital’ is on as insurers focus their innovation efforts on these five technologies.

What will the Society for Information Management’s members be reading next year? Here we present the complete list along with a little insight into what you can expect to learn from each book.

Where is the business analytics industry heading in 2015? The International Institute of Analytics offers up these 10 potential trends to watch.

INN and Celent recognized the insurance industry’s most innovative solution providers and carriers at our eighth annual awards ceremony in New Orleans.

Congress fails to reauthorize the Terrorism Risk Insurance Act before adjourning for the year, undoing a program for shared public and private compensation for insured losses resulting from acts of terrorism.

It's going to be an interesting year. Here are the top trends that will shape the casualty insurance market in 2015, according to Marsh's US Casualty Practices.

Becoming a digital insurer is a long-term endeavor, but can open doors to the new possibilities.

The Chief Analytics Officer (CAO) takes the spotlight; the healthcare industry will leapfrog other sectors in data analytics innovation; and, the Internet of Things makes big data even bigger within the enterprise.

The web-based, policy, billing, claims and reinsurance insurance administration system from Maximum Processing is intended to help the insurer improve client offerings, productivity and operational efficiencies.

Delivering an enriched customer experience requires a new digital architecture running alongside legacy systems.

Manulife Financial Corp., Canada’s largest life insurer, agreed to buy New York Life Insurance Co.’s retirement plan services business in a deal that will boost assets under administration by about $50 billion.

The cloud has become a significant part of the IT environment at many organizations, as they adopt public, private and hybrid cloud strategies. Here are some of the interesting developments in the area of cloud services during the past year.

IT modernization effort focuses on more adaptive product roll-outs and improved customer experience.