Policy adminstration

With IT capital at a premium, hosted services are a natural fit for peripheral applications.

Insurers that view an MDM initiative as just another technology project risk failure.

Social networking tools offer some tangible benefits, but insurers must carefully craft a strategy to avoid alienating their distribution channels.

As insurers make greater use of mobile computing, they must prepare countermeasures for the constantly evolving tactics of malware creators.

Personal health, life and P&C insurers face myriad claims challenges, and many are using technology to overcome them.

Carriers need to address a multitude of integration, licensing and security issues before leveraging cloud computing.

Life insurers need to reduce underwriting costs to counter economic headwinds.

Cloud company gains a technology and market leader in social media monitoring.

Experts say insurance fraud has grown in the current recession, but insurers seem unwilling to fund anti-fraud measures

Oftentimes, the one-size-fits-all mentality doesn’t hold true for insurers trying to implement best practices learned from other companies.

Research and advisory firm Novarica has published a new series of Quick IT Benchmark reports for 12 different categories of U.S. insurers, based on more than 80 responses from our CIO Research Council members. The reports include information on total budgets/breakdowns, maintenance and new projects, IT staffing, breakfix and programming requests, enterprise applications, and a summary of key questions that were answered by respondents.

AIG reorganizes Chartis, creating two global groups—commercial and consumer—and appoints Peter Hancock CEO.

David Sokol resigns from Berkshire after questionable stock transactions revealed.

Perhaps the enhancements will help to improve Microsoft's market share, which is well behind Android, Apple and Blackberry.

The insurer's Covariance Capital Management subsidiary will target nonprofits with $100 million or more in assets under management.

Master data management is insurers’ best recourse to unlock the siloed data often associated with multiple applications for each line of business.

Employees value non-medical benefits far more than employers think, according to annual report.

Association is postponing a decision on whether or not to endorse the Access to Professional Health Insurance Advisors Act of 2011 for at least a month.

Fraudsters follow companies in move toward electronic payment forms.

Another example of excellent customer service, USAA's 16-category list of the top vehicles helps guide policyholders’ purchasing decisions.