Policy adminstration

Caught between the seemingly contradictory need to cut costs and innovate, CIOs are betting on technologies such as analytics and virtualization.

Social network analysis can help insurers understand networks often connected to criminal behavior.

The hallmark of innovation is about more than technology. It's about business strategy and long-term corporate goals.

The landscape is changing, and experts warn CIOs to prepare for headaches.

COMPREHENSIVE PRODUCER MANAGEMENT SYSTEM

There is no shortage of opinion on the value - or lack thereof - of legacy systems. One thing on which all P&C insurers can agree: legacy systems need to step up to the unique requirements of a growing industry.

INN is proud to present the 2009 INNovator Awards, recognizing key advances in the use of technology and practices in the insurance industry.

With market conditions restricting budgets, carriers contemplate everything from configurability to cloud computing.

Fitch affirms State Farm and Principal Financial Group, while A.M. Best downgrades Kinsgway Financial.

While Web apps are a critical part of many insurers’ business strategies, there needs to be better, more systematic approaches to addressing potential performance issues.

Insurers would be wise to keep tabs on addressable television advertising, which uses financial and cable company data to generate targeted TV commercials.

The Trianz-Vee alliance will offer BPO services primarily in financial accounting and transaction processing to customers worldwide.

Swiss Re says the calm hurricane season for 2009 contributes to the $26-billion decline from 2008.

Internet-related crime is a fact of life, but can we afford to simply write it off and forget about it?

Insurer sought help with an enterprise-level system to support the build-out of a centralized, shared finance department.

The global specialty insurer appointed Paul Lafferty as VP, property claims manager for the United States.

Group disability insurance adds disability rider to permanent life insurance policies for small business owners.

Unique-to-Louisiana law requires insurers to continue homeowners’ coverage even if defective drywall constitutes a “material change in the risk,” as long as the homeowner reports the issue to the insurer.

Although still embroiled in controversy, the organization is quickly moving forward on the methodology regulators will follow in evaluating insurers’ risk-based capital requirements.

A new report says recent software consolidation activity will accelerate, and insurers should protect themselves through contractual means, including demanding base code escrow and service level guarantees that survive change of control.