Policy adminstration

Deloitte identifies attributes of Gen Y that will help insurers create a customer service model geared toward the growing consumer group.

Health insurer is the latest target in dispute over compensation database.

The Treasury Secretary says large insurers should come under federal regulation, as he details Obama administration’s plan to re-write oversight of financial services industry.

Bank hires new president tasked with expanding distribution channel.

The company plans to increase development of its underwriting product and expand sales and marketing with the new funding.

It isn’t compensation that drives insurance agent satisfaction with their P&C insurers; it’s the insurers’ primary contact and breadth of product availability, according to J.D. Power and Assoc.

As offerings widen, carriers are continuing to find places throughout the enterprise to employ data-driven technologies.

The push includes giving the agency the authority to provide financial help or even place a company into conservatorship and receivership.

Although the rating itself was left unchanged, citing the drop in insurance operations capital caused by stock market declines, S&P’s Ratings Services downgraded the insurer’s outlook from stable to negative.

A new Gartner study says that, despite the fact that fewer than 10% of surveyed organizations currently run the latest version of their CRM suite, business execs are overwhelmingly eying upgrades.

As AIG recipients agree to return bonuses, attention is shifted to increasing federal governance and regulation.

Results of a RIMS survey highlight the immature nature of the ERM technology market.

The National Association of Insurance Commissioners announces it adopted a proposal to review the use of credit-based insurance scoring, and advocates and critics speak up.

The Joseph W. McCartin Insurance agency will take advantage of the award by branding itself in a cost-effective and efficient way that touts the benefits it can provide to clients.

A.M. Best announces ratings adjustments for American Family Insurance Group, Delta Dental, Homesteaders Life Co, among others.

The yearly performance evaluation for Fitch's rated P&C universe showed, in many cases, flat or reduced premiums, poorer underwriting results and significantly higher catastrophe-related losses.

Shaun Kelly will take over for current president Bob Deutsch, effective March 31, 2009.

The alliance will provide the Medicare Part D provider with more than 200,000 independent representatives who will market Fox’s products.

Web-based software designed as a tool for brokers to show employees "hidden paycheck" found in their total compensation package.

In a single offering, the product now delivers more information management capabilities to address critical requirements for storage optimization, recovery and information access.