Practice and client management

Younger consumers prefer digital insurance experiences creating challenges and opportunities for the industry.

Insurers and adjusters are using AI across the claims space to expedite the process, verify information and improve the customer experience.

Digital transformation is streamlining operations and enhancing customer experiences.

Part one of a conversation with Jodie Wallis, the first global chief AI officer for Manulife.

The legislature, which returns to respond to recent floods, could also take up bills to curb local property taxes, including bills aimed at bond issuance.

States warn that eliminating the BRIC program could leave rural areas vulnerable to extreme weather.

Behavioral economics is gaining traction in insurance underwriting.

A look at insurer innovations and strategies

It's a critical time for insurers to assess technology investments and infrastructure

Keynova Group released the Q2 2025 Online Insurance Scorecard evaluating the digital offerings from the top 12 insurance carriers in the U.S.