Practice and client management

Today's consumers expect a user-friendly experience from almost every app or website. But there's one area where they're not getting it: retirement.

To gain greater insights into the claims space, SMA has been tracking over 175 P&C claims vendors.

Crash detection technology has the potential to save lives and reduce claims expenses.

The approach uses AI and ML to leverage real-time metadata from agents and brokers to guide campaigns.

The 2022 U.S. Small Commercial Insurance Study reports that overall small business insurance customer satisfaction has increased.

The industry is continuing to evolve and find new ways to leverage technology.

How embedded insurance could challenge and benefit the insurance industry.

Digital Insurance spoke with Anshuman Prasad, global head of risk analytics at CRISIL, a risk advisory firm.

Automation can enable insurance providers to resolve common policyholder requests faster.

Most consumers expect their insurance company to be able to interact with them through all digital channels.

Insurer adds options to property and general liability coverages

Virgil R. Miller will succeed Teresa L. White.

The path to artificial intelligence implementation can be costly and arduous. Are financial leaders reaping the benefits?

The U.S. government has been increasingly concerned about companies making false advertisements to consumers about deposit insurance.

Solving for the customer resolves retention issues.

Creating an open API architecture gives mid-size agencies the modern, digital-first tools to compete with larger insurance players.

Aviation faces significant challenges that are affecting rates and challenges attracting and retaining highly skilled talent.

Digital Insurance spoke with Keith Meier, chief operating officer of Assurant.

There is a gaping hole in the financial system in North Minneapolis, where people are preyed upon by payday lenders and fringe bankers, according to Debra Hurston, executive director of the Association for Black Economic Power. Hurston is creating a credit union for this community to help break residents out of a cycle of exploitation and debt. But the issue is far bigger than one city, and the opportunity is one that any bank or credit union can seize.