Practice management

Global challenges demand coordinated international action and smarter regulation.

Insurance has always been about helping people survive the unexpected and that survival has never been more vital and complex.

Insurance companies must take a fresh look at the billing and payments experience.

Sixteen leaders across the insurance industry have been recognized for their leadership and significant contributions to their companies, colleagues and the industry.

Vendors should focus on integration, interoperability and reliability.

Insurance companies must rethink legacy processes and embrace technology.

Matthew Porcelli, a meteorologist at The Weather Company, shares information about how weather data is necessary for insurance companies to provide information to policyholders.

Life insurance should continue to evolve by adding flexibility, accessibility and immediate value.

Behavioral science offers solutions to aid in customer comprehension of life insurance.

Insurers should adopt a customer-first strategy that fuses high-tech tools with high-touch engagement.

How to build a more resilient and efficient CAT playbook through communication automation.

INSTANDA CEO Tim Hardcastle discusses the risks and rewards of launching an insurtech.

Kin, a direct-to-consumer insurance provider, has started a mortgage broker in Florida which also takes loan applications through a call center or online.

Mental health is the number one workplace safety concern for employees, according to Pie Insurance's 2025 Employee Voice on Workplace Safety Report.

Consumer-facing applications like chatbots and personalized product recommendations make interactions faster, more tailored and more transparent.

Prepping clients for natural disasters and climate emergencies should start with coverage and end with estate planning.

Understanding the factors that can lead to new product failure and learning the keys to successful outcomes.

Insurers are reimagining operating models, products and value propositions.

Mindy Chen, Mutual of Omaha's vice president of segment analytics, spoke with Digital Insurance about how AI is being used to improve the customer experience.

Mindy Chen, Mutual of Omaha's vice president of segment analytics, spoke with Digital Insurance about necessary skills and what insurance companies should be investing in.