Boyd is president and CEO of Plymouth Rock Assurance Corporation where she is leading digital transformation.

Jenkins is the assistant vice president, artificial intelligence circle lead at Travelers. She works directly with all lines of business to build, adopt and scale AI within the insurance company.

The leader of the company's claims services unit talks about bringing in different points of view to American Family's update of its claims services technology, and retaining the human element of servicing claims.

Pollard, head of learning and development, digital insurance operations at MassMutual and her team led to the launch of the learning, development and coaching organization.

The New Zealand based life and supplemental health insurer needed to replace an in-house system that couldn't scale. Partners Life implemented the platform in two phases that took more than two years.

Through Matchett's efforts, associates have logged more than 124,000 hours of online training at the insurer. Matchett is one of Digital Insurance's Women in Insurance Leadership honorees for 2023.

Three experts share the hot-button issues in malpractice liability for accountants — and key ways to protect a firm.

A California homeowner called out CSAA for taking aerial photographs of his backyard, then revoking his homeowners policy due to "clutter." Experts say such images are personally identifiable information protected by state privacy laws.

With rising auto premiums and increasing popularity of autonomous, connected, electric and shared vehicles, more insurers are offering telematics and usage-based insurance.

Digital Insurance spoke with three actuaries about emerging technologies and the challenge of explainability within complex models.