Better systems and tools for operational data can be challenging for insurers of all sizes.

Part 1 of this three-part series examines how AI is changing virtual inspections.

The challenges to digital transformation value realization are deeply ingrained in the structural and cultural fabric of insurance organizations.

Lalkovic is focused on improvements that have set the stage for performance improvements and new applications of AI at the company.

Travelers' Kendra Werkheiser says taking risks provides a real opportunity for growth.

As insurance rates continue to rise, the J.D. Power 2024 U.S. Auto Insurance Study finds consumer trust is key to maintaining satisfaction and brand loyalty.

To mitigate risk and harness the promise of AI, a fundamental best practice is to evaluate and assess AI systems or tools before using them.

Myers, who has three decades of technology and management experience, oversees the implementation of reThought Flood's technology application and strategic initiatives.

Artificial intelligence agents can provide assistance to underwriters.

As soon as temperatures breached 43.6C in Ahmedabad, Makwana and thousands of other women were told that ICICI Lombard, an insurance company, would pay them a portion of their daily wages.

Lee Elliston, Chief Operating Officer/Group Claims for Aspen Insurance provides a global perspective on the adoption and utilization of technology in the claims process. 

Lenders need to look at both data and algorithms to avoid inadvertent redlining complaints, not just in decision making but customer contact too.

International specialty insurer Hiscox has named Mary Boyd as its USA chief executive officer.

MetLife's new chief human resources officer; Markel Specialty chief claims officer and other career moves.

How can companies compete for the best hires?

New insurance intelligence tools and platforms aren't replacing agents—they're empowering them.

Construction projects are full of risks and the use of Internet of Things technology can identify problems before they become costly delays.

There were about 60 funding events in the insurtech sector in May, according to a review by Digital Insurance.

Including AI as part of a training program can create a more personalized learning experience.

Artificial intelligence helps insurance brokers expand solutions for small business owners.