But consumers report higher satisfaction when technology is robust, says J.D. Power & Associates.

Following slow start, many organizations now see strong business, customer service opportunities.

Governor Andrew Cuomo says the rules 'helps guarantee the financial services industry upholds its obligation to protect consumers.'

Insurer adopts Duck Creek's cloud technology.

The growth rate for BI and analytics will decelerate, from 64% in 2015 to a projected 19% by 2020, according to Gartner research.

Financial technology needs to be upgraded to meet regulatory reporting deadlines faster, EY survey says.

Software professionals who work on large data-set projects are in high demand.

Data and analytics vendor acquires software companies that specialize in compliance, risk and claims processing.

New entrants see an opportunity to sell insurance more effectively and efficiently than traditional methods.

Few people are qualified to handle today's security threats, leaving many organizations vulnerable.

Incentives help drive success in training and risk mitigation, says Novarica analyst.

Carriers provide a range of digital offerings to reduce or prevent smartphone use while driving.

Technology is adding a new dimension to insurers' analytics practices as essential information for customer applications may be already readily available.

The auto insurer is looking to build a more robust UBI customer experience, says senior director Nick Grant

More than half of U.S. consumers already share, or are willing to share, data collected from the smart and connected devices they use, says Celent survey.

Waymo accuses several employees of Otto, a self-driving startup Uber acquired in August, of lifting technical information from Google’s autonomous car project.

The insurer will move to a cloud-based platform after entering a multi-year services agreement.

Needing to replace its core to meet customer demands, auto-club carrier selects suite with robust analytics components.

The life insurer's technology chief is supporting his company's efforts to measure up to digital experiences in other sectors.

The organization will work on areas including robotics, new materials and communications,