Zach Gordon, who manages homeowner claims professionals at CSAA, leverages technology to evaluate claims more accurately, better manage claims disputes and communicate with contractors.

DIGIN 2024 held June 27 and 28 in Boca Raton, Florida included panels and discussions around innovations within the insurance industry.

Progressive scored first overall for online user experience in the Q2 2024 Online Insurance Scorecard from Keynova. State Farm and USAA tied for second.

NAIC's project to classify insurers' bond holdings brings quick response from the data provider, launching its classification solution.

Complexities in coverage that is offered, along with cost, keeps some from having adequate or even any coverage.

Recent high-profile incidents show how cybercrime crews are increasingly turning to more sinister techniques to try to bend major companies to their will, abetted by new technology.

Bryan Davis, EVP and head of VIU by HUB shares how brokers are utilizing technology and details its impact on the customer experience. 

Adam Lantrip, SVP, professional and cyber solutions practice leader at CAC Specialty, shares how businesses can defend themselves and ensure adequate coverage in the event of a breach.

New York Life announced Alain Biem in the newly created role of chief data science officer.

Women in Insurance Leadership Lifetime Achievement Award honoree Jill Francis shares how insurance education is evolving.