Cournoyer is the chief information and operations officer of bond and specialty insurance (BSI) at Travelers. She is a Women in Insurance Leadership 2024 honoree.

These tips from cybersecurity expert Brian Vecci can help keep personal and professional information safe.

Zurich partners with Quantee; Munich Re partners with MAPTYCS and other insurtech news.

Insurers using AI to enhance their customer service need to set specific goals, identify assets and focus on ethical practices.

Hurricane season has become more active due to climate change, leading to more damage — and more insurance claims. Here is how the industry is responding.

The digital payments network serving insurers' claims and premium payments saves carriers operations costs and expedites claim payouts.

A look at three digital strategies for overcoming challenges.

Even though Gen AI adoption in the Japanese insurance industry may still be in its infancy, most major insurance companies have already incorporated some technology.

Sarah Tomaro is director, operations analysis and reporting at Openly.