By charting processes and performance as though it were a game, P&C and life insurers may have a cheap, engaging way to instill behavioral change within an organization.

J.D. Power 2012 Homeowner survey finds multi-policy owners most satisfied, but all add-on policies are not created equal in the retention equation.

New software integration product is designed to run financial models against an on-demand, cloud-based grid.

Claims processing remained the top compliance issue for P&C insurers, followed by rating factors and the cancelation of policies. In terms of life and health insurers, problems with claims processing stole the top spot away from compliant policy forms, which was reported last year as the biggest compliance issue. Failure to pay claims properly in accordance with policy provisions was only fifth on that list for life and health insurers.

The rare yet emerging data scientist is a hybrid of data hacker, analyst, communicator and trusted adviser, making him a powerful asset to an insurance organization.

Mobility—rising from its humble beginnings—is on a roll, driven by ever-higher-performing smartphones, tablets, and other devices enabled by 3G and 4G networks, as well as an explosion of innovative applications. Indeed, we believe that enterprise IT is on the brink of a revolution that promises to boost productivity by expanding office functionality beyond the brick-and-mortar location. There are opportunities galore, but cost, governance and security challenges must also be reckoned with.

Insurer will now help Valen support carriers that are purchasing its homeowners solution, PropertyRight.

IRC study considers catastrophe- and noncatastrophe-related events over a 15-year period.

A new research brief from Strategy Meets Action outlines how ambitious insurer's investments are, why they're making those investments and what helps foster innovation.

The majority of insurance executives participating in a recent survey agree that effective networking requires ongoing practice and development.

With 2015 deadlines approaching, the NAIC recently conducted a pilot program with 13 insurers and shared some guidelines and best practices.

Given a $3 million-to-$5 million bump in budget, almost one-third of insurer CIOs would put the money toward analytics, despite already investing heavily in that area, according to “If I Had $5 Million… Where Insurer CIOs Would Spend Money They Don’t Have and Why,” a survey from Novarica.

The rate increase would be the third consecutive annual increase, according to the Insurance Information Institute.

Strategy Meets Action presents its Innovation in Action Awards, recognizing solutions that enable insurers to move beyond modernizing and optimizing to innovation and transformation.

Thunderhead's NOW solution looks to provide a single platform for the insurer's enterprise communication.

Upgrade for P&C insurers designed to provide mobile business analytics.

Many major insurers use non-driving factors, such as education, occupation and lack of previous insurance in setting prices, and a majority of Americans think that’s unfair, according to results of a Consumer Federation of America (CFA) survey.

New report laments the inability of companies to encrypt, control and secure information stored on employee-owned devices.

USAA received the highest online policyholder security rating based on a new report from Corporate Insight, titled “Login Security: Keeping Policyholder Information Safe.” Amica received marks just short of USAA’s while Progressive was cited just behind Amica. Best practices offered by the research firm were for insurers to offer login access throughout the company website, provide additional security options, provide easily accessible security information and provide users with the option to set security questions.

The drive for greater IT efficiency is delivering green data centers as a byproduct.