Resources

New research: How life insurance executives can drive beneficiaries to become lifelong policyholders after a claim.

Your finance team can model the cost of switching producer management platforms down to the dollar. RFPs, demos, ROI calculators — that math gets done. The math no one runs? The cost of standing still.

Plaintiff firms are increasingly using AI to generate demand letters faster and at higher volume. For claims and legal teams still reviewing those demands manually against depositions, bills, and medical records, the pressure to keep up is growing while the margin for error is shrinking. Most teams can't do it thoroughly at scale, and the gaps that get missed become costly.

Insurance has always been built on a promise: to deliver when it matters most. But today, that promise is under pressure.

New research from Empathy and LIMRA reveals what's actually driving beneficiary loyalty and engagement. The findings will challenge how your organization thinks about the claims experience — and why it's worth getting it right.

This playbook explores how high-performance low-code empowers insurance companies to build customized, secure, and AI-powered solutions faster using only their existing resources.

This whitepaper explores how moving beyond basic code assistants to a fully integrated, AI-Driven development lifecycle allows even the most risk-averse insurers to modernize their tech stacks and deliver software at the speed of business.

For insurance CIOs, CX, and claims leaders: 7 proven agentic AI use cases to cut costs and improve service speed.

Assess your AI readiness with a 5-point diagnostic guide for insurance leaders to deploy agentic AI successfully.

See how insurers are transforming customer experience and operations with generative AI-powered AI agents.

See how leading insurers are using agentic AI to automate workflows, improve service, and scale operations.

Commercial P&C carriers are under pressure to modernize operations, but legacy systems and fragmented workflows make it difficult to connect claims, policy, billing, and partners.

Enhanced customer experiences start with secure, reliable digital payments.

One poor payment experience can cost you a policyholder. Learn how leading carriers are earning trust across every interaction — and making it stick.

Discover how insurers can boost efficiency and policyholder satisfaction by replacing paper-based billing and claims with digital, self-service tools.

In this rapidly evolving landscape, policyholder trust is more necessary than ever. Without it, efficiency gains are lost, public reputation is eroded, and policy cancellations loom. This practical guide overviews how carriers can avoid the biggest gaps in policyholder confidence to keep retention high.

Most insurers aren't AI-ready. See where you stand and how to catch up.

Insurance is losing talent fast. Learn how to protect knowledge and rebuild your workforce.

As the insurance industry accelerates its digital transformation, identity has become both a critical enabler and a primary attack vector. From account takeover and synthetic identity fraud to compromised agents and third-party risks, identity-related threats are driving financial losses, operational disruption, and reputational damage across the sector.

Agents remain the backbone of insurance distribution, but visibility into what actually happens during quoting and binding is surprisingly limited, making it difficult for carriers to identify misrepresentation, underwriting leakage, agent gaming, and fraud.