Digital engagement for insurers

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Keeping customers engaged is the key to converting them. There’s no lifetime value of a prospect who struggles and abandons your site.
You can fix things afterwards. But they’re likely gone for good.

Join this session on June 25 and hear from a leading insurer who tops the list in customer satisfaction ratings. Plus, learn digital customer engagement best practices you can put into place now.
Brent Harmtan from USAA and Tara Sporrer from goMoxie will discuss and field questions regarding how to:

  • Build customer confidence and avoid channel shifting
  • Spot friction and reduce effort in your funnel
  • Extend your expertise to the digital customer (without increased costs)
  • Measure results of digital engagement CX enhancements

View on Demand

Key Speakers
  • jim-ericson-83x86.jpg
    Jim Ericson (Moderator)
  • Brent Hartman
    Brent Hartman
  • Tara Sporrer1
    Tara Sporrer