Disrupt or be disrupted: The building blocks for successful insurers

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Insurance customers are fickle, savvy and expectant of the same fast, personalized experiences they get when they interact with businesses like Amazon or Uber. Agents and brokers also expect personalized, contextual, secure and speedy engagements and service. And all parties are growing impatient waiting for insurers to catch up.

Join Celent and OpenText for this webinar to hear from insurance industry experts as they share the building blocks and components required to compete in today’s market—to be the disruptor rather than be disrupted.

Attendees will receive a complimentary copy of Celent’s “Property/Casualty Insurer CIO Pressures and Priorities: North America Edition” report and will learn about:
· The top trends impacting the insurance industry
· The importance of hyper-personalized engagements
· How and why to harness technology to deliver consistent customer experiences
Whether you are in operations or a technology executive, you won’t want to miss this event! Save your spot now.

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Key Speakers
  • Donald Light
    Donald Light

    Director North America Property Casualty Practice at Celent

  • Monica Hovsepian
    Monica Hovsepian

    Global Industry Strategist, Financial Services and Insurance, OpenText

  • Jim Ericson
    Jim Ericson
    Consultant, Editor Emeritus, Information Management