Analytics

Social media outlets are hot marketing tools—and dangerous security risks. What’s an insurer to do?

Tealeaf 8 is designed to measure Web site experience in real-time by identifying patterns of behavior that signify customer struggle.

XML-based Thunderhead NOW is designed to simplify the process of making changes to data, eliminating the need for IT involvement.

Gartner analysts predict that 95% of organizations will support a blended approach to enterprise architecture by 2015.

Perhaps this isn't surprising, as smaller firms have a lot more to lose if they have fraudulent accounts in their midst.

American Association of Insurance Services data center is designed to allow member companies access to its traditional premium and loss data, plus geographic, demographic, weather, crime and other types of data collected from public and private sources.

If the insurance industry truly designed technology to meet user needs and expectations, it could avoid a lot of pain and effort by leveraging existing user behaviors.

A model is needed that better reflects the tension and compromise inherent in making insurance technology decisions, concludes Celent.

Using CloudConnect, a cloud document-viewing program, insurers could view more than 300 file formats while they’re still downloading.

Narragansett Bay Insurance’s CIO offers tips for insurers on how to best leverage the cloud while minimizing risks.