Technology is changing every aspect of the customer experience and can be a deciding factor when it comes to retaining policyholders.

Despite increased cybersecurity awareness, greater spending on defense, and a maturing industry, cyber threats continue to accelerate at an unprecedented rate.

Allstate teams up with Arlo and The Hartford and Coalition partnership, plus more insurtech news.

The CEO of Nava Benefits shares how their AI assistant is helping members comprehend and access their benefits.

A look at key advancements, benefits and future implications.

AI-backed detection tools contributed to a significant spike in the dollar amount potentially saved from fraud this year, according to the Treasury Department.

Only 5% of global carriers are "best-in-class" for customer satisfaction, according to the Capgemini World Life Insurance Report 2025.

The confluence of the internet, social media and AI has allowed deception to flourish, changing cyber risk exposures.

A new survey finds that insurance professionals are interested in candidate's policies surrounding climate change, jobs and the regulation of AI.

The auto insurer's CEO, Mike Zukerman, has been in the role for just over one year. He wants the use of AI to 'surprise and delight' policyholders, and with CSAA's large presence in California, he expects stabilization of an insurance market greatly affected by wildfires in recent years.

Digital Insurance spoke with Behzad Salehoun, Canada insurance lead at Capco, about how insurers are navigating severe and frequent weather events with advanced data techniques and climate science.

Insurance providers could use digital-based strategies like home management platforms and homeowner AI tools to reduce claims and increase customer satisfaction.

With the adoption of AI, how will the role and responsibilities of live agents change?

At the Most Powerful Women in Banking conference this week, New York's top banking regulator said banks need to take full responsibility for the artificial intelligence models they use, even if they bought them from a third party.

Insurers haven't yet applied the technology to every possible application, and also have to watch out for bias in underwriting, according to experts in the firm's insurance consulting practice.

Zack Kass, former head of go-to-market at OpenAI and AI futurist discusses the history and future of technology.

A look at three trends that have affected the insurance industry and three more to watch in the future.

Prudential-backed start-up uses AI technology to advise life insurance clients about medical care costs, addressing "sandwich" generation concerns.

The risk management platform will be integrated into Duck Creek's SaaS suite of insurance technology products.

Delving into seven technologies enabling insurers to harness vast amounts of data to improve accuracy, efficiency and customer experience.