AI provides insurers with many opportunities to streamline operations and help them set reserves for workers' comp claims.

Gen AI, drones and other technologies are transforming the claims process for adjusters and customers.

While insurers like State Farm General Insurance Co. and Allstate Corp. are retreating to avoid costly fire damage claims, Delos is going all in.

Insurers look to a streamlined claims process for customer experience improvements and increased operational efficiencies.

Digital Insurance spoke with Hareem Naveed, associate vice president of integrated analytics at Munich Re Life, about the ethical application of artificial intelligence in life insurance.

The emerging opportunities and risks of AI in our industry.

A recap of the DIGIN 2024 event in Boca Raton, Florida.

Leaders in wealth management name their top AI tools used every day in the workplace, from scheduling apps to automating content and slideshow presentations.

Using data & AI to drive transformation in the P&C insurance industry.

Debunking four common misconceptions about life insurance.

The rapidly increasing expectations of policyholders and agents have accelerated the need for transformation.

DIGIN 2024 held June 27 and 28 in Boca Raton, Florida included panels and discussions around innovations within the insurance industry.

Bryan Davis, EVP and head of VIU by HUB shares how brokers are utilizing technology and details its impact on the customer experience. 

Part 1 of this three-part series examines how AI is changing virtual inspections.

The challenges to digital transformation value realization are deeply ingrained in the structural and cultural fabric of insurance organizations.

Lalkovic is focused on improvements that have set the stage for performance improvements and new applications of AI at the company.

To mitigate risk and harness the promise of AI, a fundamental best practice is to evaluate and assess AI systems or tools before using them.

Artificial intelligence agents can provide assistance to underwriters.

Lenders need to look at both data and algorithms to avoid inadvertent redlining complaints, not just in decision making but customer contact too.

New insurance intelligence tools and platforms aren't replacing agents—they're empowering them.