AI and predictive analytics provide a more rigorous approach to risk management.

The best of our op-ed section this year.

To stay ahead, insurers must assess the factors shaping the industry including emerging technologies.

People do not react more positively to a cheerful chatbot than a neutral one except under specific circumstances, says a recent study.

Alongside extreme weather events, issues like affordability and risk perception contribute to the lack of insurance protection.

Applying AI technology moves slowly, but has potential to produce more sophisticated insights

Improving data management technology can take routine work off insurers' plates, insurtechs and experts say.

AI tools can help insurers with historical loss projections more effectively predict the impacts of future catastrophes.

Coverage supports seniors continuing to live at home, offers wellness benefits.

It's only been two months since the Biden administration posted its blueprint for an AI Bill of Rights, but government agencies are starting to apply it in areas of financial services where discrimination is a concern, according to speakers at a Brookings Institution event.