More payers are looking for unique ways to engage members, including the use of voice-activated artificial intelligence.

Seven in 10 insurer has begun exploring the cloud, but each carrier has business goals, staffing, applications, and processes that uniquely define their deployments.

13 percent of organizations now use AI and machine learning to detect and deter fraud, but another 25 percent plan to adopt such technologies in the next year or two.

Cigna Ventures is leading a $23 million investment in GNS Healthcare, a specialized artificial intelligence company.

The improvements insurers are seeking in terms of data-driven decision making can’t be denied.

CEO hopes the simplicity of the digital bank will help attract younger customers to the 150-year-old Manulife brand.

Carriers need to reimagine the entire customer experience, creating a living feedback system for customers so that they can know where they are meeting expectations.

Job postings for AI workers increased by nearly 30 percent in the past 12 months, making these professionals among the most sought after.

Approaches such as analytics, artificial intelligence and smart phone apps aim to improve care and save money.

The IoT, 5G technology and server-less computing are among the technologies that will most impact businesses and the bottom line throughout the rest of the year, says a new CompTIA report.