Its venture arm is investing in a number of artificial intelligence companies, most recently machine-learning company HyperScience.

Here are three things insurers can do to take maximum advantage of machine learning’s potential.

Rather than just replace jobs, advanced computing technologies could augment them, as long as investments and training are strategic, says Accenture.

Insurers have to manage the process carefully to get the most out of transformation efforts.

Advanced analytics capabilities are the key platform for new products and services, EY’s David Bassi says.

Amelia platform from IPsoft has been involved in more than 3 million customer conversations since September.

The EU's General Data Protection Regulation will require firms to get consent to use personal data in automating decisions.

Do insurers own the required skills internally, or do they need to find them outside of their firms?

Carrier staff assigned to transformation efforts need to find strong champions and set clear expectations, says MetLife CIO.

While information on customers is readily available, danger scenarios are also changing rapidly, says insurer's personal insurance leader.