Michael Shashoua

Technology developed at Genpact starting in 2019 applies computer vision to claims processing.

Catching fraudulent claims has become much more complicated than detecting doctored images. Fraud can be found in correlations of medical treatment data, legal representation and adjuster evaluations, experts said.

California's insurance regulator and a consumer advocacy group continue battles over the funding of the state's home insurer of last resort, and other issues.

Using AI to review lengthy documents for injury claims can find key points for insurers questioning validity.

Standard commercial insurance can be inflexible and fail to meet the needs of smaller businesses, but software as a service tailored to insurance better serves their needs.

The state's insurer of last resort has taken on more policyholders that private insurers deem too risky. The strain on the plan, worsened by the January wildfires, led the state's regulator to allow an assessment on policyholders to cover the higher risks.

Complexity of coverage and management of issues unique to the coverage mean professional human intervention will still be necessary, industry experts say.

Amy Carlisle, president of MSI, spoke with Digital Insurance about how the MGA has expanded in recent years through partnerships, insuring higher risks and getting high quality data.

Figures released by the state's insurer of last resort show double digit percentage increases over last fiscal year, and triple digit percentage increases since four years ago.

While one partnership aiming to apply AI to home insurance claims adjustment fell short of creating the capability, factors such as workforce management and the difficulty of making AI adjusters also restrain the possibility.

State senator Roland Gutierrez points to National Weather Service cuts, and denial of mitigation project funding. Former FEMA administrator says cuts will worsen disaster impact on smaller communities.

The technology delivers value through sorting data, prioritizing claims, responding to policyholder lawsuits, and more, according to industry experts.

Mismanaging data and high costs are keeping carriers from benefitting from better claims handling, according to industry experts.

After California's own insurer of last resort was held liable for smoke claims, and a probe of State Farm was launched, a new task force is ordered to set standards for smoke damage claims.

Shikha Khetrapal, formerly COO of Vantage Insurance Partners, an insurance industry investor, spoke with Digital Insurance about hurdles that large insurance companies, investors and private equity firms encounter when integrating their acquisitions in the industry.

AITC co-founder Scott Harrison tells NAIC working group to avoid uncertain, imprecise definitions that could confuse compliance efforts.

Commissioner Ricardo Lara announced greater transparency to come for FAIR Plan data, plus a broadening of coverage to commercial properties, homeowner associations and affordable housing.

Florida's insurance markets could be in a better position to withstand disasters' impact spreading to its housing market, although FEMA cuts will impact the state's resources, an insurance expert and author said.

McDermott Will & Emery, a global law firm with an insurance specialization, watches concerns around the industry's implementation of AI and the broader challenges of insuring against climate risks. Digital Insurance spoke with a partner in the practice.

USAA and Intact Financial topped Evident's list of 30 insurers, about half from the property and casualty business. AXA and Allianz topped the overall list.