Nicolas Michellod

Do insurers own the required skills internally, or do they need to find them outside of their firms?

For many people, social media intelligence consists in screening social networks to get data that can complement internal data to make a better business decision. This definition is too succinct.

The message to insurers is strict and clear: one day the insurance industry will have its own Uber that comes in and disrupts the traditional insurance business model.

Data gathering, and therefore data management and analytics, play an important role in digital transformation efforts.

Online consumer research and aggregators are again changing the way insurers approach the market, how can insurers stay focused on the consumer experience?

Can insurers try to leverage social data to open up a new market? If so, would that affect the value of that data for claims/underwriting purposes?

Three lessons to learn from the ongoing global economic crisis.

Actually, there are four methods that are still to be considered by insurers when replacing a system...

Still sorting out how they can leverage it, almost one-third of French insurers are considering investment in social networks, a clear sign demonstrating that value can be generated from data gathering from and customer interactions through this medium.

French insurance CIOs divinations proving true; the nation's pending tax reforms could impact the life insurance industry for years to come.

The Swiss government defines aggregators as brokers, leading to an interesting situation in which insurers pay them for use of their platforms.

If U.S. and European governments don’t address their chronic deficit and debt problems soon, we may see a major nation’s economy fail in the next five years.

Insurers must devise a plan to communicate with aggregators, properly utilize agents and create an effective multi-channel management strategy.

An unbalanced UK economy and uneven success across Europe utilizing a bancassurance model have hindered life insurers overall success.

Actions by French insurers could trigger new rounds of discussions and delay the effective implementation of the Solvency II directive.