Pat Speer

As some insurers cling to the classic “if ain’t broke, don’t fix it theory”, IT executives face added pressure to update core.

Insurers are responding to the increased frequency and complexity of cyber threats by inadvertently putting higher security burdens on customers when they release new digital tools.

Insurers of all sizes are being forced to recognize and act on one of the greatest opportunities to date: to attract, source, train, develop and retain workers with skills in advanced computing.

With all the attention and funds now being poured into insurance industry innovation, software providers must help insurers “get ready" before it's too late.

Not all carriers are completely ready to lock in to a cloud-based service model in which core systems’ computing resources are shared and maintained on the Internet.

Insurers have many options when it comes to marketing via the mobile channel, but the most underused is the art of texting.

Policyholders will always make questionable choices and exhibit unsafe behaviors, but insurers at least have a running start at reducing frequency or severity of loss.

After a five-year high, a recently released J.D. Power study finds overall satisfaction with auto insurers has significantly dropped.

The best opportunities for improving IT’s overall performance is in strengthening the model that the IT organization is structured, run, and managed around, and in defining more clearly IT’s role and priorities.

The technologies in cybercrime, such as spoofing, are more sophisticated than ever, industry experts say.

Carriers are faced with more options than ever when it comes to housing and transmitting data, but a majority are switching to cloud.

Technology columnist David Pogue introduced insurers to a wealth of new technologies and their potential to change the world of risk management at IASA 2016.

Keeping the best employees engaged for decades is the goal of forward-thinking carriers.

The Internet of Things might be in danger of stalling out if insurers weren't promoting connected devices.

Insurance companies need to identify the next generation of female leaders.

Insurers might rethink their digital strategy based on desired outcome, because like it or not, a growing number of customers are leading the charge for digital alternatives.

Why the health insurer's COO had to resign, and what insurers across business lines can learn.

Those insurers that embrace the risk management issues inherent in modernizing core systems know that updated technology is essential to their ability to compete effectively.

insurers continue to process and evaluate new technologies designed to help mitigate risk, and there is an all-out effort to drill the “safe driving” theme home.

Technology allows insurance coverage to be turned on and off at the touch of a button. Here's a look at how that could change the industry.