Customer experience

Next Generation Partners with Sallie Mae

Electronic Subrogation System Completed

Humana Online Community Targets Seniors

Online Info Helps Patients Find ER Alternatives

Global technology services firm acquires privately-held software provider to expand its presence in the mid-market.

Starting with a basic agent portal in the '90s, Safety Insurance's upgrades and enhancements enable virtually all auto and homeowners business to come in through its portal.

As insurers look to capitalize on the rich trove of data on social networks, customer relationship management may be a good place to start.

While measure has cleared lower chamber by a decisive margin, the bill’s fate in the Senate is far from certain.

P&C Insurers Suffer Through Q2 2011

Ward Group President Jeff Rieder provides insight and analysis to his company's ranking of the top performing property-casualty and life-health insurers.