Customer experience

Apple nearly doubled the number of total Android activations of phones or tablets for enterprises in 2010, a report finds.

A survey says small business decision-makers prefer tech-savvy insurers, but how many carriers currently have the tools in place to win their business?

To which potential customer are you more likely to extend a policy: one of the subjects of Discovery Channel's Dangerous Catch, or Fred, who's pushing paper all day a few cubes away?

Thanks largely to increased regulation, insurers will demand innovation, transparency and stability from sourcing providers.

Almost one-third of Brits believe that it's acceptable to commit home insurance fraud, a survey finds.

RepairView vehicle repair monitoring service now accessible on any smartphone.

As he continues to battle cancer, American International Group’s Robert Benmosche says he will stay on as chief executive until 2012. In a statement, Benmosche, who says he is responding very well to “aggressive chemotherapy,” said he expects to work another 12 to 18 months before retiring. Benmosche took the helm at AIG in August 2009 as the company began selling assets to repay the U.S. government for $182.3 billion in assistance in received in 2008, including $40 billion from Trouble Asset Relief Program (TARP).

Insurers may be able to learn from banks platform integration problems.

A new report says smartphone users are more likely than PC users to fall victim to phishing and providing confidential information.

While the movie portrays Facebook as a platform born of a grudge by a jilted, love-struck student, insurers are taking the site very seriously.