Customer experience

Insurers may glean ideas from successful mobile apps developed by their banker brethren.

Improved productivity, cost savings and simplified work processes are making enterprise mobility increasingly important for insurers’ technologically inclined workforce. In a recent survey of top business leaders, IT experts and mobile developers, Pyxis Mobile, a mobile application platform provider, found that companies are expanding beyond just mobile applications for field services and sales people, to empower all employees.

Shops can write an estimate and run complete management systems on the Apple iPad.

Insurers looking to get into the mobile payment game may want to heed this unfortunate reality.

Identity technology expected to underpin customer and business partner access control across the company's U.K. websites.

Survey finds ignorance of terms, suspicion of payout, slowing sales Down Under.

Insurers ranked No. 42 out of 50 industries in regard to their social media savvy, just ahead of debt collectors and hair salons, but way behind banks, which were ranked No. 3 in the report.

San Diego and San Jose, California rank number one and number two respectively for drivers with alcohol-related driving violations, according to an Insurance.com survey of 20 major metropolitan cities in the United States.

A four-year look at how the life and annuity industry functions reveals some consistency in the key issues facing the sector, yet response to those issues varies, according to survey findings from “An Industry in Transition,” published by Robert E. Nolan Co.



Seminar directed at insurance rookies, those in technical positions within insurance companies who provide internal support, and those who want to sell to insurers.