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Equitable Life of Canada will use HP Exstream to manage customer care services in multiple languages.
March 12 -
Insurers shouldn't ignore developing mobile apps for customers, integrating social media across all activities and honing multi-channel communications.
March 11
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Sure, online health care will save time and money, but it will also alienate patients from their providers.
March 11
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The average large insurance company has 13 Twitter accounts, according to the study.
March 10
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One in five U.S. life insurance policies sold through direct channels, and the number of consumers who bought insurance online has doubled since 2006, says survey.
March 10 -
UK consumers have learned that their loyalty is usually rewarded with a hike in premiums.
March 9
Celent -
Golden Bear will use the WebWriter Enterprise program to assist with policy admin, claims, billing, accounting and reassurance for its personal and commercial lines businesses.
March 8 -
Coinciding with International Womens Day, the boards launch spotlights the Women in Insurance Leadership Forum, a unique online community dedicated to the personal and professional growth of women in insurance.
March 8 -
The new solution suite is designed to ease business process automation and integration, and offers a rich user interface framework.
March 4 -
Craig Beattie and Karen Monks join Celent as insurance analysts.
March 3
