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OpenAI's ChatGPT is poised to redefine how insurers interact with clients.
December 21FECUND Software Services. -
The J.D. Power 2023 U.S. Claims Digital Experience Study shows overall customer satisfaction with digital experiences is down from last year.
December 13 -
Big data can tell carriers about potential customers and make a preliminary decision on their insurability.
December 8Pendella -
Allstate adds a gas finder from GasBuddy and a parking reservation platform using SpotHero.
November 28 -
For several years, Brooke Vemuri, vice president of business transformation and engineering at Legal & General America, the U.S. life insurance unit of the global financial company, has led improvements to the carrier's sales, onboarding and other operations processes.
November 20 -
By freeing associates to exercise higher-level judgment, Gen AI could make a 'bionic enterprise' possible, Nationwide's CTO says.
November 15 -
UBI and telematics program information from the top auto insurers.
November 13 -
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The first step: every agency needs a disaster plan which outlines a course of action if an event occurs. Owners should identify the most likely disasters and determine key steps to take. Will employees evacuate or stay put? How will they communicate with customers? How can they begin working again?
November 3National Association of Professional Insurance Agents -
Cota Capital developed a framework of six pillars to evaluate the viability of embedded insurance opportunities.
November 3Cota Capital