Customer experience

The insurer says its new site offers independent insurance agents free and low-cost, co-branded materials.

In an effort to achieve a nationwide electronic health information network, the former American Health Information Community brings together public-private sector members.

Company closures, layoffs, cost cutting, outsourcing and retirees who have had to return to the job market because of investment portfolio losses have combined to make it hard on today’s IT professionals.

Insurer targets unemployed with its health insurance guidance.

Principal’s defined contribution plan sponsor Web site ranked No. 1, participant site ranked No. 3 by DALBAR.

P&C insurers must be relentless in using predictive analytics in pursuit of optimal business outcomes.

U.S. insurers with online sales strategies are able to lower customer acquisition costs.

New York — Columbia University ’s Science & Technology Ventures (STV) reports that it has licensed MedLEE, a natural language processing technology, to Columbia spin-out, NLP International Corp.

Orlando , Fla. - Olympus Insurance, an Orlando insurer that writes voluntary homeowners policies through a statewide network of more than 2,000 agents, is expanding its footprint in Florida . The company launched a new easy-to-use Web site (www.olympusfl.com), added new policy offerings, and hired two new regional managers in Northeast and Southwest Florida to better serve its customers.

The move reflects the company’s continued goal of streamlining services to contain costs and stabilize the market for medical malpractice insurance in New York.