Customer experience

Providers are adopting electronic health records and one has earned a 2% cut in its malpractice insurance premiums.

AIG will start calling its aigdirect.com business 21st Century Insurance in January, reverting to the brand of a California-based car insurer acquired last year.

Wakefield, Mass. — Panviva, a provider of Business Process Guidance (BPG) systems for the health insurance industry, announced the opening of a U.S. office in Wakefield, Mass., just outside of Boston. There, the company will offer support for its health insurance customer base.

New York — The environment is an ever growing topic of public discussion and businesses are increasingly influenced by potential threats to climate change. However, the potential and sustainability of Green Insurance products and services has not yet been fully examined or determined.

The free online tool is designed to help homeowners organize and calculate finances before meeting lenders.

EbixExchange and SIGNiX, both Web-based technology providers, have partnered to enable brokerage firms to fully automate processing of annuities.

Known then as the Associated Hospital Service of Philadelphia, the organization opened its doors Nov. 7, 1938, under the leadership of E. A. Van Steenwyk.

As an appointed agency, Solomon can sell Chubb’s Masterpiece line of personal insurance products to its clients.

The total approved payout for 2009 reflects a dividend interest rate of 7.6% on new eligible participating life insurance policies.

Web site provides policyholders with a choice of autobody collision repair shops.