Customer experience

The sector will exceed last year’s total by 36% if companies continue to raise money at the same rate as in the first quarter.

Sid Gandhi will lead data-driven reorientation of Securian processes.

The new service allows customers to report claims online for several lines of business.

With the move, the insurer intends on improving customer communication and agent policy placement rates.

Customers report frustration with core business tasks, according to J.D. Power.

The software provider will manage Meadowbrook's payment processing and allow insureds access easy to policy information.

Almost half of U.S. consumers are prepared to share biometric data with health insurers to receive discounts on premiums, according to a new survey.

TransUnion's QuoteExchange platform serves insurers in search of new clients, providing greater insight into broader markets.

IT leaders have become more central in the boardroom, but find it challenging to find time to innovate.

EY will serve as the implementation partner for the core systems revamp.